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Privacy Policy
Introduction
This Privacy Policy outlines how Little Fino, operated by Fino Pvt Ltd, collects, uses, discloses, and protects the personal information of users who visit and use our website at fino.com.mv and associated services.
Little Fino is committed to ensuring your privacy is protected. By accessing or using our website, you consent to the collection, storage, and use of your personal data in accordance with this policy.
Scope
Little Fino is committed to ensuring your privacy is protected. Any personal information you provide will be handled with care and used strictly in accordance with this Privacy Policy. We value your trust and are committed to maintaining transparency and control over how your data is managed.
Data Collection – Why We Do It
We collect personal information from you with the ultimate aim of enhancing our user experience to better serve you. The reasons for collection include, but is not limited to the following:
- Purchase and delivery of products.
- Provide, troubleshoot and improve our services.
- Communication purposes.
- Analyze, improve and manage our services.
- Send you communications we think will be of interest to you, including information about our services, promotions etc.
Data usage – How we do it
We collect information when you use our Services. The term Services includes but is not limited to, the content of our Website, Applications, food collection, transportation and distribution services, as well as any software that Little Fino Pvt Ltd provides that allows you to access our services.
We use the information you provide us to communicate effectively with you. Communication may include but is not limited to promotional emails and text messages, products updates, (which you have consented to receive or expressed an interest in receiving), responding to your comments and questions, sending you technical notices, service updates, security alerts and account management related messages.
Data security
We are committed to ensuring the safety of your data. We take commercially reasonable measures to ensure appropriate physical, technical and managerial safeguards are in place to protect your data from unauthorized access, alteration, transmission and deletion. We do this by multi layered controls and appropriate monitoring mechanisms.
Disclaimer: Although we take measures to secure your information, we do not promise, nor should you expect, that your personal information or searches or other information will always remain secure. We cannot guarantee the security of our information storage, nor can we guarantee the information you supply will not be intercepted while being transmitted to and from us over the internet, including but not limited to emails and text messages. In the event any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
User Rights
If you wish to correct any errors in your details or cancel your account or request that we no longer use your information to provide you services, contact us on enquiry@fino.com.mv, call +960 7390003. We will respond to your request to access or delete your information within 30 days.
Third-party sharing
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Use of cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how the site is used. A cookie is a small data file stored on your device that allows us to recognize your browser and remember your preferences.
Cookies help us improve functionality, remember user preferences such as login details or delivery address, and analyze website performance and traffic patterns. This information allows us to improve our services and tailor the website to better suit your needs.
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality and user experience of certain parts of the website, and you may be required to re-enter information more frequently.
Contact information
Please contact us via email on enquiry@fino.com.mv or telephone +960 7 390003
Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Legal Compliance
When using our services via our website, or App, transport and delivery services, you have given us consent to provide you with our services and generally to process your information in accordance with this Privacy Policy.
We are legally obliged to share collected information with relevant legal authorities in cases of fraud or other criminal activity.
We will only retain your information within our system for legitimate business purposes and only within the legally stipulated timeframe.
Cardholder Responsibility
It is hereby advised that cardholders shall retain a copy of all transaction records generated through purchases made on the Little Fino website. Cardholders are further encouraged to review and remain informed of the policies, terms, and rules governing the use of our services. Such retention and review are intended to safeguard the interests of the cardholder and ensure transparency in all transactions.
